The 60-Second Triage Checklist
Run these three checks before you call. About a third of dead-AC calls are fixed by one of these — no technician needed.
Check the Breaker
A tripped breaker is the single most common cause of a dead AC. Find your electrical panel and flip the AC breaker fully off, then back on. If it trips again immediately, do not keep resetting it — call us.
Replace Thermostat Batteries
If your thermostat screen is blank or dim, dead batteries are the likely culprit. Most thermostats take two AA or AAA batteries. Swap them and wait two minutes for the system to restart.
Inspect the Air Filter
A completely clogged filter can shut a system down to protect itself. Pull the filter, hold it up to the light — if you cannot see through it, replace it or clean it, then try the AC again.
Why DFW Heat Makes a Failed AC Urgent
In August, DFW indoor temperatures can climb past 95°F within hours of an AC failure. That is not just uncomfortable — it is a safety issue. An uncooled house is dangerous for kids, elderly residents, and pets, and the longer the system stays off, the harder the restart is on the compressor.
Cowboy Air treats August no-cool calls as urgent. We prioritize dispatch to homes with vulnerable residents and confirm an arrival window when you call.
What Dispatch Needs From You
When you call, have these three things ready so dispatch can route the right technician with the right parts on the first trip:
- 1.Your address — including the nearest cross street so the technician finds you fast in an unfamiliar neighborhood.
- 2.The symptoms — is the outdoor unit silent, humming, or making a strange noise? Is the indoor unit blowing warm air or nothing at all?
- 3.How long it has been off — a system that failed an hour ago is often a quick fix; one that has been off all weekend may need a compressor or capacitor.
Call Now — We Are Dispatching
Do not wait for the house to hit 95°F. The sooner you call, the sooner a Cowboy Air technician is on the way with the parts to get your cooling back.