Privacy Policy

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What information do we collect?

We collect information from you when you fill out a form.

When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  (your information helps us to better respond to your individual needs)
• To improve our website
  (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
  (your information helps us to more effectively respond to your customer service requests and support needs)
• To send periodic emails
  The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, please contact us directly and we will remove you immediately.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

We value your privacy, therefore, we have taken the proper precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

Children Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we will not collect any information from anyone under 15 years of age. Our website, products and services are all directed to people who are at least 15 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

SMS Privacy Policy 

Cowboy AC Company is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.

Website: https://cowboyair.com/

Phone Number: 2145701540

By opting in to receive SMS messages from Cowboy AC Company, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.

1. SMS Consent Communication

When you opt in to receive SMS communications from Cowboy AC Company, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.

2. Types of SMS Communications

If you have opted in to receive SMS messages from Cowboy AC Company, you may receive messages regarding the following:

– Appointment reminders

– Follow-up messages

– Billing inquiries

– Promotions or offers (if applicable)

Example message:

"Hello, this is a friendly reminder of your upcoming appointment with Cowboy AC Company on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency

The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to [X] SMS messages per week regarding appointments, billing inquiries, or other related communications.

Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Cowboy AC Company in the following ways:

– By calling (214)-570-1540 providing verbal consent to a representative, During the call the representative will explain that by providing verbal consent, the client agrees to receiving SMS messages for Appointment reminders, Follow up messages, billing inquiries, and promotional offers (if applicable), and that they can opt-out at any time by replying "STOP" to any SMS message, or by calling us 2145701540 to request removal from our messaging list.

– By filling out an SMS message consent paper form  at our office, located at 13575 Goldmark Drive Ste A106 Dallas, TX 75240, where they sign the form agreeing to by providing their phone number the client agrees to receive SMS messages from Cowboy A/C & Heating Co for Appointment reminders, Follow up messages, billing inquiries, and promotional offers (if applicable), and that they can opt-out at any time by replying "STOP" to any SMS message, or by calling us 2145701540 to request removal from our messaging list.

6. Opt-Out Method

You have the right to opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from Cowboy AC Company. Alternatively, you can contact us directly at 2145701540 to request removal from our messaging list.

7. Help and Support

If you are experiencing any issues or need assistance, you can reply with the keyword "HELP" to any SMS message you receive. Alternatively, you can contact us directly at 2145701540, or visit our website at https://cowboyair.com/ for more information.

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. By not providing consent, you will not receive SMS communications from Cowboy AC Company.

Terms and Conditions

Visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms-And-Conditions.

Your Consent

By using this site, you consent to our Privacy Policy.

Changes to our Privacy Policy

Should we change our privacy policy, those changes will be on this page, and/or we will update the Privacy Policy modification date below.

This policy was last modified on 02/20/2025

Contacting Us

If there are any questions regarding this privacy policy feel free to contact us.